Text A Client

Option 1: Workshop mobile linked to Pulse: https://pulsesms.app/ 
All texts that come to & from the workshop mobile are also recorded in Pulse. 

  1. In Pulse
  2. Conversations
  3. + 
  4. Type in mobile number for the client you wish to text (you can find this in their client file in Simpro) 
    1. If this is not an already saved number, change the conversation name:
      1. Pulse App: in the selected conversation, click on the 3 dots in the URHS
      2. Choose Conversation setting 
      3. Change to conversation title to: 
      4. Example: John Smith - 31 Loudound Road (use their home address or business' name if they have multiple site)
  5. Type your message or copy & paste template from the template folder.
    1. (Note: Pressing Enter will send the message) 
  6. Make a note on the clients job / quote of what conversation was had
  7. When the conversation is done, Archive. 


Option 2: In Simpro, links to a scheduled job / Quote. 

  1. Schedule the job / quote 
  2. Right click on job / quote 
  3. Send - SMS
  4. Delete all text in message box
  5. Type your message or copy & paste template from the template folder in Pulse.
  6. Type in mobile number for the client you wish to text (you can find this in their client file in Simpro) 
  7. Send (This send text will be recorded in the job / quote Logs)
  8. Make a timeline note on the clients job / quote of what text was sent. 
  9. Notes: All replies from the client will be sent to the workshop mobile / Pulse & will not be tracked in the job / quote Logs. 


Testimonials

We recently had to replace our business hot water system... From first call with Alex, to the end of the installation I couldn't speak more highly of the Stimson's Team. Everything was sorted within around 24 hours and we really appreciated it! Thanks Team!
Physical Fix PT SPBM Customer
Brilliant service from the first phone enquiry to arrange a date to install a dishwasher and repair a leaking kitchen tap. Tradie was there the next day and job was completed in a timely manner. Highly recommend Stimson Plumbing.
Jan B SPBM Customer
Really great workmanship, completed the installation in a very professional way.
Tony M SPBM Customer
The team was really good to work with. They helped organise a sparky, which was really helpful and they let me know of any problems that would need fixing down the track. If I needed any more plumbing work done, I would go start back to the team at Stimson Plumbing & Building Maintenance
Michael N SPBM Customer
I have this company come to our site/caravan park and they do awesome job as always. Workers are super helpful and informative. Thanks guys!
Chris B SPBM Customer
Very professional and diligent in his work. My wife and I were highly impressed by how meticulous he was with his checking and identification of issues. Despite having spent many hours in very tight and trying conditions under the house, he remained upbeat, positive and very professional. Definitely a KEEPER!.
Joe S SPBM Customer
Very helpful, very professional. Tradie done a great job, took the time to ensure repair looked good and site was left clean and tidy.
Bradley M SPBM Customer
Our company has used Stimson Plumbing on a number of occasions and on all occasions, they have offered a very punctual and professional service.
Tim M SPBM Customer
Called Stimson's about a couple of issues I had. They were very prompt in attending my premises and were very professional. They gave me great advice too. Would definitely use again and highly recommend!
Luke S SPBM Customer